Frequently Asked Questions if you didn’t know already.
I want a proposal sent. Where do I start?
Choose any of the contact routes listed throughout our site. We will get you set up with a portal that will contain all the details for your event including proposals, questionnaires, contracts, invoices, notes, etc.
The site mentions all photo booths start out as digital. Are there different photo booths if I want print outs?
There isn’t a different listing of photo booths for anyone looking to enhance their booth from digital to printing-enabled. Any one of our photo booths can have a printing package added on.
I want to add a printing package but didn’t see the pricing. Where is it?
Check our Home page right under the photo booths for a break down of our printing pricing. Pricing is the same regardless of your timeframe.
I’m excited to work with Photo Operatives! What do I do to save my date with you?
We will send a proposal with the cost breakdown for services. Once the agreement is signed, a 50% non-refundable retainer is paid. Once the retainer is paid, you’re set and we’ve saved the date for you! Final payment is due no later than a week before your event.
What does Photo Operatives need from me the day of my celebration?
We need a 10 foot by 10 foot square for our equipment as well as a power supply within 50 feet of our photo booths but preferably closer to avoid a tripping hazard. If there isn’t a power supply, talk to us about our quiet, solar generator. Once we arrive, please make sure someone is aware of your preferred set up location.
What does the personalization process look like?
After the retainer is paid to reserve your date, we will reach out and request you complete a short questionnaire about your event. We’ll ask about themes, colors, decor to get a feel for your special day. We give you the opportunity to use your own creations with our upload options if you’d like. Otherwise, we can schedule a 1-hour personalization session over video call where we share our screen and design together. We will request approval for anything we design, if that’s the route you want to take instead. You can also share any Pinterest boards with us.
Do you have a range for travel or an additional fee for location?
We do! We travel within a 30 mile radius from the intersection of Harlem and Pershing (39th Street) included in the price. We service the entire City of Chicago and many Chicago area suburbs pending availability. For an additional surcharge, we travel up to 50 miles from that intersection.
Additionally, for celebrations in our premium area such as the downtown Chicago area, dock usage and parking can come with their own obstacles. This requires additional preparation time. Not sure if we travel to your area or if your venue is in the premium area? Give us a call, complete our contact form, DM us, email us – just get in contact with us! We’ll tell you!
What if the day of my event comes and I’ve realized I can’t stop the fun? Can I add more time?
Our photo booths come with up to 4 hours of service time included in the price. If you know ahead of time you’ll need more time, you can add it before the proposal is generated. Leading up to the event, you may still be able to add more time. Just let us know and we’ll make every effort to make it a reality for you. If the day comes and you realize you need more time, there is a possibility we can add more but it is not guaranteed.
Does Photo Operatives operate outdoors?
We do operate outdoors if the circumstances are right. We need to make sure it is a clear, calm day but also need to be protected from the elements. We can provide a canopy and, if needed, an electrical supply for an additional charge. Please discuss these things with us prior to your event.
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