FAQs

Frequently Asked Questions if you didn’t know already.
I want a proposal sent. Where do I start?

Choose any of the contact routes listed throughout our site. We will get you set up with a portal that will contain all the details for your event including proposals, questionnaires, contracts, invoices, notes, etc.

I want to add a printing package but didn’t see the pricing. Where is it?

Check our Home page right under the photo booths for a break down of our printing pricing. 2″ x 6″ photo strips are included in the price for all of our photo booths. Our 4″ x 6″ photo prints are an additional $100 when choosing either of our photo booths. Pricing is the same regardless of your timeframe.

I’m excited to work with Photo Operatives! What do I do to save my date with you?

We will send a proposal with the cost breakdown for services. Once the agreement is signed, a 50% non-refundable retainer is paid. Once the retainer is paid, you’re set and we’ve saved the date for you! Final payment is due no later than a week before your event.

What does Photo Operatives need from me the day of my celebration?

We need a 10 foot by 10 foot square for our equipment as well as a power supply within 50 feet of our photo booths but preferably closer to avoid a tripping hazard. If there isn’t a power supply, talk to us about our quiet, solar generator. Once we arrive, please make sure someone is aware of your preferred set up location.

What does the personalization process look like?

After the retainer is paid to reserve your date, we will reach out and request you complete a short questionnaire about your event. We’ll ask about themes, colors, decor to get a feel for your special day. We give you the opportunity to use your own creations with our upload options if you’d like. Otherwise, we can schedule a 1-hour personalization session over video call where we share our screen and design together. We will request approval for anything we design, if that’s the route you want to take instead. You can also share any Pinterest boards with us.

Do you have a range for travel or an additional fee for location?

We do! We travel within a 30 mile radius from the intersection of Harlem and Pershing (39th Street) included in the price. We service the entire City of Chicago and many Chicago area suburbs pending availability. For an additional surcharge, we travel up to 50 miles from that intersection.

Additionally, for celebrations in our premium area such as the downtown Chicago area, dock usage and parking can come with their own obstacles. This requires additional preparation time.

Not sure if we travel to your area or if your venue is in the premium area? Give us a call, complete our contact form, DM us, email us – just get in contact with us! We’ll tell you!

Does Photo Operatives operate outdoors?

We do operate outdoors if the circumstances are right. We need to make sure it is a clear, calm day but also need to be protected from the elements. We can provide a canopy and, if needed, an electrical supply for an additional charge. Please discuss these things with us prior to your event.